D.K. Neely & Associates

Training Consultants 
 

Characteristics of an Effective Team:

How to Focus Your Efforts and Build a Synergistic Team
 




How often have you been part of a truly effective team?  Sometimes, it is just a matter of having the “right” people working together.  Do you wish that you could re-create that environment with your current team?  By understanding the crucial elements of effective teams, you can focus on the areas that will lead to your success.  Here are some things for you to consider in order of impact:

1.       There is a climate of trust and respect for each other at all levels
        -  if trust is low, this is your number one priority

 
2.       Vision, Goals and Shared Values are truly understood and committed to
        - 
ideally there is “causal” commitment to these, as people work hardest for what they
           truly believe in.

3.      There is a sense of belonging and pride in accomplishments
        -  Each member feels that they are an important part of the team  

4.        Open, honest communication exists throughout the team
        -  Regular meetings, no “grapevine” communication 

5.         Diverse opinions, creativity and risk-taking are encouraged
        -  Constructive disagreements, conflict resolution 

6.         Clear roles and responsibilities are established
        -   What are the key deliverables and responsibilities for each member? 

7.         Participative and  shared leadership is practiced
        -   Members regularly  look for ways for each of them to play a leadership role  

8.         Decisions are made with input from members whenever possible and
            practical
        -  Whenever decisions impact the team at large 

9.        They are given the tools, training and support in order to fulfill their role(s)
        -  A support plan is an essential part of any role discussion 

10.      Self-assessment and periodic evaluation is practiced
        -  Peer evaluations,  individual performance reviews, focus on what’s working
           well 

11.      THEY HAVE FUN TOGETHER! 

        -  They take the time to know each other as “real” people, rather than relying
            on how they perceive each other under stress at work!
 

Your challenge:  Have a meaningful dialogue within your team regarding the first two items above. Do they truly understand and buy-in to the vision, goals, and values?  How do they feel about trust and mutual respect within the team?  Develop an improvement plan.

        

SPECIAL PROMOTION

 

25% fee reduction for events held at the Ambassador Conference Resort

   

KEYNOTES AND WORKSHOP OFFERINGS 

“The Human Side of Change” - Ideal for retreats/all-staff meetings

“Creating a More Positive Work Experience” - Ideal for retreats/all-staff meetings

   Other Training Topics: 

Building Stronger Work Relationships

Meeting Facilitation

Change Management

Strategic Selling

Client Service

For more information, log onto:
http://www.neely-training.com/web-seminars.html

 The more original a discovery, the more obvious it seems afterwards.

  — Arthur Koestler

 

D.K. Neely & Associates

Tel: (613) 546-6532   http://www.neely-training.com  Email neely10@cogeco.ca

 

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HOT RATES HOT DATES
 

 

 

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The Ambassador Conference Resort.

Uncomplicated Service.  Uncompromising Experience.


THE EXECUTIVE MEETING PACKAGE
 

  

     
      We are committed to delivering meeting packages that
     accommodate your needs and are pleased to offer:

  •    Meeting room with choice of set up

  •    Dedicated Event Specialist

  •    Flipchart, Markers, paper, pens, mints

  •    Bottled Water

  •    Wireless High Speed Internet 

  •    Deluxe Continental Breakfast

  •    Morning Refreshment Break

  •    Complete, Hot Lunch Buffet

  •    Afternoon Refreshment Break

  •    Gratuities included

  •    Free Parking

       $41.00 PER PERSON *

 

       *Available to group of 10 or more, maximum 50, with a minimum of 10 or more
         guestroom nights. 


Let us make all the arrangements.
 

Does your group have needs not met by this package? 
Contact our sales team at 
sales@ambassadorhotel.com
and
we’ll deliver the package that’s right for you.
 

 

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Professional Coaching
 

                   Lynne Jacob







     Welcome to the launch of the Ambassador Conference Centre’s
     newsletter. I am delighted to have received an invitation from the
     Ambassador to contribute helpful advice to their corporate and
     business clientele, such as yourself, for the principals or the
     companies to

   
-     lighten their load, thereby reducing their stress;
    -
     empower their support, thereby lightening their load, thereby
          reducing their stress;

    -
     empower themselves, thereby leading better support teams,
          thereby lightening the loads of the support teams; thereby reducing
          the stress of the team players; thereby…I think you get the picture.

     Please return frequently to this web page to see what new tips you
     can pick up.  I’m going to start this article off by explaining what
     professional coaching is, in a nutshell, what it isn’t and how it can help
     your business or department … and better yet, how it can help you.  

     I work on a foundation of strategies which are key to every successful
     business.  Over the following months, I’m going to address each and
     every one of these strategies…one at-a-time…with just a palatable
     amount of information on:
 
  • what the strategy is all about and how it can help your business, your department, you;
  • how to create systems around the strategy, to improve your business; and, most importantly,
  • why one would bother to go to the trouble of creating systems around these strategies … and then stay
    focused on the new system until it becomes habit … until it becomes “the way we do things around here.”

Let’s start with:

What is Professional Coaching?

 

As promised, in a nutshell:  Coaching helps transcend the obstacles between you and your dreams. 

Professional coaching challenges and supports people in achieving higher levels of performance while allowing them to bring out the best in themselves and those around them.  It facilitates

·         learning

·         self-awareness, identifying how we best operate/what’s the best way for “me” to do it?

·         self-development with the purpose of

§        improving performance

§        enhancing effective action, goal achievement, personal satisfaction

 MLJ Coaching & Consulting, specifically, is known for holding people accountable towards reaching their goals of higher levels of performance … and whatever the specific goals are.  Coaching can challenge and support people all the clients like, but at the end of the day if they don’t follow through on what they plan to do in each coaching session, they will never reach those goals.  They will never achieve higher levels.  MLJ Coaching & Consulting’s clients achieve higher levels … in their departments, in their businesses and in their personal and family lives.

 For lots more detailed information on the benefits to you of hiring a professional coach, check out our websites at www.mljcoaching.com or www.TradeContractorsBusinessSchool.com, sign up for our newsletter, send an e-mail to Lynne@mljcoaching.com, or give us a call at 613-353-9941.

  

What is Professional Coaching not?
 

 Training, which we actually offer in The Trade-Contractors’ Business School, is the “how to do” something. 

Consulting, which we also offer in The Trade-Contractors’ Business School, is the “what to do.”  MLJ Coaching & Consulting’s style of consulting, however, is offering up “what to do” … if the consultant were in your shoes. 

Coaching, which is MLJ Coaching & Consulting’s principal component, is the “why would I” do what I just thought of, with the coach’s gentle, though inquisitive, questioning.  Remember the expression in the late ‘90s:  Why wouldn’t I?  Well, that’s justification for doing something you already want to do and are likely to do.  The “Why would I?” that coaching support and clarity offers you,  is how we turn those great ideas that flit through our minds into action, which then produces results. 

So, in filling the other half of the nutshell:  Coaching is like a science experiment:  It turns energy (thoughts) into matter (results).  Simple as that!

 

8 Strategies which are Key to Every Successful Business

 

The following is a synopsis of the strategies which are not only the foundation of my business, but the foundation of every business.  How strong are the bricks in your foundation?

Check out our websites www.mljcoaching.com and www.TradeContractorsBusinessSchool.com and see if there’ll be a workshop happening here around the dates that you’ll be visiting Kingston … or maybe in a town close to where you are.  During the winter you’re apt to find locations where you can attend a day-long workshop covering all 8 strategies at once.  At other times you might find a workshop focusing on any one of the strategies over a couple of hours or half-day.

Stay tuned to this web-page.  Add it to your favourites.  As the months pass I’ll be focusing on one strategy at-a-time, with real live examples from real live clients (though changing the names to protect their privacy, of course), of a challenge they were facing, the system they created, maybe the resistance they got from staff … and themselves, and the results – whether the desired result or, since coaching propels our results, maybe something not even dreamt of.  I’m thinking of one such case for Strategy #1, so be sure to come and visit us again soon.

 

In the meantime, the helpful advice I’m offering today is: 

 

1.         Assess where you are in each of these strategies, below.  Be a tough marker.  Your inflated grade will only keep you from improving that much more.

 

2.         List one thing for each strategy that could be improved.

 

3.         Decide what you will focus on doing over the next month for each of the strategies, putting more emphasis on one than the other 7, but still acting on all 8.

 

4.         Put the action steps into your agenda.  Block off a sufficient amount of time to complete the step.

 

5.         Share your goal with someone who, like me, will hold you accountable to following through on the promises you’re making to yourself.

 

6.         Meet with your accountability partner every week at the same time on the same day and share your successes with this partner.  Have the meeting.  It can be shortened, but not missed.

 

7.         Reward yourself for your successes.  Don’t be stingy.  Make it a good reward.  (For your lack of
follow-through remember:  Your excuses are only justification for letting yourself down.  What would
the consequence be if one of your children didn’t follow through on a promise?  Give yourself the same consequence.  Fair is fair.)

 

And, finally, the strategies:

 

1.        Construct a powerful 3-year vision and you will have the blueprint for creating exactly what you want. 
By regularly reviewing the blueprint, you will see which modifications are necessary to keep you on schedule toward finishing the project.  Ask yourself right now:  “Where will I be in 3 years’ time?  What needs to happen for me to get there?”

 

2.        Plan the time to Plan and business development will no longer be a pipe-dream, a hodge-podge of putting out fires and flying by the seat of your pants.  We often talk about what we want … but when we look back at our wants and wishes from last year, how many of them have materialized?

 

3.        Hold yourself visibly accountable by sharing your vision with others, and you will have the support necessary to get around the challenges and obstacles that seem to come flying at you from out-of-the-blue, thereby being able to stay focused on your 3-year vision, your 1-year plan, your 90-day action, your monthly management, your weekly reflection and your daily tasks.  It’s easy to fall off the wagon and to stay off, too,
but that only sabotages us.  Coaching support gets us back on the wagon and in control of the reins.

 

4.        Take back your power by controlling your finances, knowing you’re getting paid top dollar for the work you do, knowing your debt-to-income and debt-to-asset ratios, knowing your 3 financial support teams are working together in your favour and are truly supportive.

 

5.        Empower your support and you will truly be leading a championship team.  One of the biggest problems a self-employed person has is handing over the reins to his/her staff.  Together we will create systems for what you think only you can do.  The systems will then be expertly executed even when you’re not there.

 

6.        Impress your clientele by systematically providing the essentials, as well as the little, yet powerful, value-added things, and you will have the ideal company/client relationship where you and your staff respect the clients and they respect you, your staff and your company.

 

7.        Get Referrals from those impressed clients, who already expect a fully respectful relationship, which ensures that you only work with A-clients who respect you, your staff and your company.

 

8.        Enjoy life every day of the week and every week of the year by getting away from it all much more
often … often enough to recharge your batteries.  With fully charged batteries and the time to invest in
yourself, your health and your family you will, inevitably, love what you do and do what you love.

 
This 8th strategy is no joke.  It’s not easy, I know, but it is achievable.  First, however, we have to implement systems to off-load a good chunk of what’s weighing you down right now, so don’t be in a hurry and rush to enhance Strategy #8 when by doing so any other one before-hand would be negatively affected.  Patience and perseverance will get you there.

The next article will be much shorter – I promise – and will focus on Strategy #1.  Be sure to visit us to see how a
3-year-old home-based business materialized the major part of its owner’s 3-year vision in less than 3 months! 
We’ll check in on her today, too, and see how her business is doing.

 Until then, wishing you more profit while having more time off,

 

M. Lynne Jacob

Business Coach

 

If you'd benefit from training & support in

Better Managing Your Time take a look at

www.mljcoaching.com/time_management.htm

 

 

www.mljcoaching.com     (+1) 613-353-9941
MORE TIME, MORE MONEY, MORE LIFE
   

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PC SECURITY
 

 


 

Few things are more important than Firewall, Anti-virus and Security updates. Your PC can become infected with scores virus and malware
very quickly, particularly when you are traveling and connecting to different networks.

To verify that you are protected, for Windows XP users, go to the
Control Panel and double click on Security Center. The following three items should indicate “ON”: Firewall, Automatic Updates, and Virus Protection.
 
The Firewall and Automatic Updates are part of the Windows XP operating system, but anti-virus software needs to be installed separately. Two products we recommend at Nerds On Site are NOD32 by ESET, and eTrust EZ Anti-virus by Computer Associates.

Make sure your security software is turned on and up to date before you leave your home or office.

Steve Brulé      (613) 483-7446       
steve.brule@nerdsonsite.com
Nerds On Site,  "We know STUFF!"

 

 

 

 

 

 

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